{"id":42146,"date":"2011-02-16T08:26:27","date_gmt":"2011-02-16T13:26:27","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=42146"},"modified":"2011-11-27T00:22:47","modified_gmt":"2011-11-27T05:22:47","slug":"service-impacting-incident-sharepoint-share-bu-edu","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2011\/02\/16\/service-impacting-incident-sharepoint-share-bu-edu\/","title":{"rendered":"Resolved &#8211;  Service-impacting Incident &#8211; SharePoint (Share.bu.edu)"},"content":{"rendered":"<p><strong>Resolution Time:<\/strong> <strong> <\/strong>2\/16\/2011 8:45am<strong> <\/strong><\/p>\n<p><strong>Start Time:<\/strong> 2\/16\/2011 6:03am<\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>Services Impacted:<\/strong><\/p>\n<p>SharePoint (share.bu.edu)<\/p>\n<p>Line of Business File Servers (including School of Social Work)<\/p>\n<p><strong>Description of Impact: <\/strong>SharePoint and Line of Business files servers\u00a0 are currently unavailable.<strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>Resolution and Additional Information:<\/strong><\/p>\n<p>Due to a faulty piece of networking equipment, SharePoint and Line of Business file servers were unavailable.\u00a0 \u00a0IS&amp;T replaced the failed equipment which restored service.<\/p>\n<p>*** Previous Update ***<\/p>\n<p>Incident Discovery Time:\u00a0 6:03am 2\/16\/2011<\/p>\n<p>Services Affected: SharePoint (share.bu.edu); Line of Business Files Servers<\/p>\n<p>Description of Impact:<\/p>\n<p>SharePoint and Line of Business files servers\u00a0 are currently unavailable.<\/p>\n<p>Current Status:<\/p>\n<p>IS&amp;T staff have identified a faulty piece of networking equipment and are actively replacing it.\u00a0 Estimate time to restore service is by 9:30.<\/p>\n<p>IS&amp;T staff Next update:\u00a0 9:00<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resolution Time: 2\/16\/2011 8:45am Start Time: 2\/16\/2011 6:03am Services Impacted: SharePoint (share.bu.edu) Line of Business File Servers (including School of Social Work) Description of Impact: SharePoint and Line of Business files servers\u00a0 are currently unavailable. Resolution and Additional Information: Due to a faulty piece of networking equipment, SharePoint and Line of Business file servers were&#8230;<\/p>\n","protected":false},"author":2898,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/42146"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/2898"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=42146"}],"version-history":[{"count":8,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/42146\/revisions"}],"predecessor-version":[{"id":51293,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/42146\/revisions\/51293"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=42146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=42146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=42146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}