{"id":39844,"date":"2010-12-13T15:34:36","date_gmt":"2010-12-13T19:34:36","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=39844"},"modified":"2011-10-21T15:34:31","modified_gmt":"2011-10-21T19:34:31","slug":"service-degrading-incident-blackboard-8","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2010\/12\/13\/service-degrading-incident-blackboard-8\/","title":{"rendered":"Resolved  &#8211; Service-degrading Incident &#8211; Blackboard 8"},"content":{"rendered":"<h3>Resolved<\/h3>\n<p><strong>Resolution time:<\/strong> 2010\/12\/13 05:35 PM<\/p>\n<p>Blackboard 8 service has been restored to normal operation.<\/p>\n<p><em><strong><em>*** Previous Update ***<\/em><\/strong><\/em><\/p>\n<p><strong>Start Time<\/strong>: 2010\/12\/13 01:45<\/p>\n<p><strong>Services Impacted<\/strong>: Blackboard 8 Client Services<\/p>\n<p><strong>Description of Impact:<\/strong> Blackboard Administration indicates reports of slow client response when using Blackboard 8.<\/p>\n<p>There is a team of IS&amp;T technical staff working to improve the service at this time.<\/p>\n<p><strong>Next Update<\/strong>: 05:30<\/p>\n<p><em><strong><em>*** Previous Update ***<\/em><\/strong><\/em><\/p>\n<p><strong>Start Time<\/strong>: 2010\/12\/13 01:45<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard 8 Client Services<\/p>\n<p><strong>Description of Impact<\/strong>:  Blackboard Administration indicates reports of slow client response when using Blackboard 8. Blackboard Administration still investigating.<\/p>\n<p><strong>Next Update<\/strong>: 04:30<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resolution time: 2010\/12\/13 05:35 PM<\/p>\n<p>Blackboard 8 service has been restored to normal operation&#8230;.<\/p>\n","protected":false},"author":1303,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/39844"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1303"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=39844"}],"version-history":[{"count":12,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/39844\/revisions"}],"predecessor-version":[{"id":50120,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/39844\/revisions\/50120"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=39844"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=39844"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=39844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}