{"id":161700,"date":"2026-05-06T10:48:49","date_gmt":"2026-05-06T14:48:49","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=161700"},"modified":"2026-05-12T11:06:21","modified_gmt":"2026-05-12T15:06:21","slug":"incident-examsoft-portal-unavailable-for-law-med-and-sdm","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2026\/05\/06\/incident-examsoft-portal-unavailable-for-law-med-and-sdm\/","title":{"rendered":"Resolved: Examsoft Portal Unavailable for LAW, MED, and SDM"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:18am on 05\/06\/2026<br \/>\n<strong>Time of Resolution:<\/strong> 10:52am on 05\/06\/2026<\/p>\n<p><strong>Services Impacted:<\/strong> Assessment Systems<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Access to the Examsoft portal for LAW, SDM, and MED was unavailable due to an expired certificate on the side of the vendor.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident by applying an update to our single sign on configuration.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 10:18am on 05\/06\/2026<\/p>\n<p><strong>Services Impacted:<\/strong> Assessment Systems<\/p>\n<h4>Description of Impact<\/h4>\n<p>Access to the Examsoft portal for LAW, SDM, and MED is currently unavailable due to an expired certificate on the side of the vendor.<\/p>\n<h4>Current Status<\/h4>\n<p>The vendor has issued an update that is now being applied by IS&amp;T.<\/p>\n<h4>Additional Information<\/h4>\n<p>We expect access to be fully restored by 11am.<\/p>\n<p><strong>Next Update:<\/strong> Upon Resolution<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Access to the Examsoft portal for LAW, SDM, and MED was unavailable due to an expired certificate on the side of the vendor&#8230;.<\/p>\n","protected":false},"author":6771,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/161700"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6771"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=161700"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/161700\/revisions"}],"predecessor-version":[{"id":161706,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/161700\/revisions\/161706"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=161700"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=161700"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=161700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}