{"id":161638,"date":"2026-04-27T13:13:19","date_gmt":"2026-04-27T17:13:19","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=161638"},"modified":"2026-04-29T12:19:50","modified_gmt":"2026-04-29T16:19:50","slug":"resolved-websites-not-available","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2026\/04\/27\/resolved-websites-not-available\/","title":{"rendered":"Resolved: Websites not available"},"content":{"rendered":"<p><span>&lt;strong&gt;Incident Discovery Time:&lt;\/strong&gt; 12:17pm on 04\/27\/2026<\/span><br \/>\n<span>&lt;strong&gt;Time of Resolution:&lt;\/strong&gt; 12:45pm on 04\/27\/2026<\/span><\/p>\n<p>&lt;strong&gt;Services Impacted:&lt;\/strong&gt; Websites&lt;\/strong&gt;<\/p>\n<p>&lt;h4&gt;Description of Impact&lt;\/h4&gt;<br \/>\nClients reported that some websites were unavailable.<\/p>\n<p>&lt;h4&gt;Incident Description and Resolution&lt;\/h4&gt;<br \/>\nIS&amp;T teams have resolved the incident.<\/p>\n<p>&lt;h4&gt;Additional Information&lt;\/h4&gt;<br \/>\nThe cause of this incident was determined to be due to a change not recorded in ServiceNow.<\/p>\n<p>If you continue to have issues, please contact the &lt;a href=&#8221;mailto:ithelp@bu.edu&#8221;&gt;IT Help Center&lt;\/a&gt;.<\/p>\n<p><span>&lt;h4 class=&#8221;update&#8221;&gt;Previous Update&lt;\/h4&gt;<\/span><\/p>\n<p>&lt;!&#8211; more &#8211;&gt;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Clients reported that some websites were unavailable&#8230;.<\/p>\n","protected":false},"author":5349,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,17016],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/161638"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/5349"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=161638"}],"version-history":[{"count":1,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/161638\/revisions"}],"predecessor-version":[{"id":161639,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/161638\/revisions\/161639"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=161638"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=161638"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=161638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}