{"id":161195,"date":"2026-03-06T11:43:52","date_gmt":"2026-03-06T16:43:52","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=161195"},"modified":"2026-03-06T16:32:39","modified_gmt":"2026-03-06T21:32:39","slug":"microsoft-office-365-services-degraded","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2026\/03\/06\/microsoft-office-365-services-degraded\/","title":{"rendered":"Resolved:  Microsoft Office 365 Services Degraded"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:41am on 03\/06\/2026<br \/>\n<strong>Time of Resolution:<\/strong> 12:25pm on 03\/06\/2026<br \/>\n<strong>Services Impacted:<\/strong> SharePoint, Microsoft Teams, and OneDrive<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Resolved: Microsoft reported that some users in North America were unable to access Microsoft O365 services. There were reports of some clients being unable to access SharePoint and OneDrive. Microsoft also reported that Microsoft Teams may have been impacted.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The Vendor has resolved the issue.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 10:41am on 03\/06\/2026<br \/>\n<br \/>\n<strong>Services Impacted:<\/strong> SharePoint, Microsoft Teams, and OneDrive<\/p>\n<h4>Description of Impact<\/h4>\n<p>Microsoft reported that some users in North America were unable to access Microsoft O365 services. There were reports of some clients being unable to access SharePoint and OneDrive. Microsoft also reported that Microsoft Teams may have been impacted.<\/p>\n<h4>Current Status<\/h4>\n<p>Microsoft has since resolved the issue.<\/p>\n<p><strong>Next Update:<\/strong> 12:30pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resolved: Microsoft reported that some users in North America were unable to access Microsoft O365 services&#8230;.<\/p>\n","protected":false},"author":5349,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/161195"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/5349"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=161195"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/161195\/revisions"}],"predecessor-version":[{"id":161204,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/161195\/revisions\/161204"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=161195"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=161195"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=161195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}