{"id":160926,"date":"2026-02-05T08:06:50","date_gmt":"2026-02-05T13:06:50","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=160926"},"modified":"2026-02-05T11:04:36","modified_gmt":"2026-02-05T16:04:36","slug":"intermittent-issues-with-shibboleth-authentication-reported-sso-sign-on-errors-when-trying-to-log-in","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2026\/02\/05\/intermittent-issues-with-shibboleth-authentication-reported-sso-sign-on-errors-when-trying-to-log-in\/","title":{"rendered":"Resolved:  Intermittent issues with network access from campus.  This is affecting authentication in some cases"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 06:35am on 02\/05\/2026<br \/>\n<strong>Time of Resolution:<\/strong> 09:50am on 02\/05\/2026<br \/>\n<strong>Services Impacted:<\/strong> <\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Intermittent issues with network access from campus. This is affecting authentication in some cases<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The issue was only experienced with on-campus access going through the F5.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 06:35am on 02\/05\/2026<\/p>\n<p><strong>Services Impacted:<\/strong> Identity &#038; Access Management (IAM)<\/p>\n<h4>Description of Impact<\/h4>\n<p>Intermittent issues with network access from campus.  This is affecting authentication in some cases.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 10:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Intermittent issues with network access from campus.  This is affecting authentication in some cases&#8230;<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/160926"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=160926"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/160926\/revisions"}],"predecessor-version":[{"id":160932,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/160926\/revisions\/160932"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=160926"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=160926"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=160926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}