{"id":160485,"date":"2025-12-19T10:06:36","date_gmt":"2025-12-19T15:06:36","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=160485"},"modified":"2026-01-09T09:33:37","modified_gmt":"2026-01-09T14:33:37","slug":"it-help-center-support-availability-during-intersession","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2025\/12\/19\/it-help-center-support-availability-during-intersession\/","title":{"rendered":"IT Help Center Support Availability During Intersession"},"content":{"rendered":"<p>Please note that all IT Help Center locations will be closed during Intersession from Saturday, December 20th, through Sunday, January 4th.<\/p>\n<p>We\u2019re still here to assist you! Here&#8217;s how you can reach us:<\/p>\n<ul>\n<li><strong>Email<\/strong>: Contact us at <a href=\"mailto:ithelp@bu.edu\">ithelp@bu.edu<\/a>.<\/li>\n<li><strong>TechWeb<\/strong>: Use the green <strong>GET HELP<\/strong> button on <strong><a href=\"https:\/\/www.bu.edu\/tech\/\">TechWeb<\/a><\/strong> or submit a request through our <strong><a href=\"https:\/\/www.bu.edu\/tech\/contact\/\">web contact form<\/a><\/strong>.<\/li>\n<li><strong>Voicemail<\/strong>: Leave a message at <strong><a href=\"tel:%20617-353-4357\">353-HELP (4357);<\/a><\/strong> our team will periodically review and respond to inquiries.<\/li>\n<li><span style=\"color: #ff0000;\"><strong>EMERGENCY OUTAGES<\/strong>:<\/span> For urgent issues, call <strong><a href=\"tel:%20617-353-4357\">353-HELP<\/a><\/strong> and select <strong>option 4<\/strong> for immediate assistance.<\/li>\n<\/ul>\n<p>Normal IT Help Center hours will resume on Sunday, January 4th, 2026.<\/p>\n<p>Thank you for being so understanding, and we wish you a happy holiday season!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please note that all IT Help Center locations will be closed during Intersession from Saturday, December 20th, through Sunday, January 4th. We\u2019re still here to assist you! Here&#8217;s how you can reach us: Email: Contact us at ithelp@bu.edu. TechWeb: Use the green GET HELP button on TechWeb or submit a request through our web contact&#8230;<\/p>\n","protected":false},"author":21996,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/160485"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/21996"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=160485"}],"version-history":[{"count":2,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/160485\/revisions"}],"predecessor-version":[{"id":160487,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/160485\/revisions\/160487"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=160485"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=160485"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=160485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}