{"id":158854,"date":"2025-07-18T11:03:40","date_gmt":"2025-07-18T15:03:40","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=158854"},"modified":"2025-07-18T13:28:56","modified_gmt":"2025-07-18T17:28:56","slug":"resolved-dropbox-sso-broken","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2025\/07\/18\/resolved-dropbox-sso-broken\/","title":{"rendered":"RESOLVED: Dropbox SSO Broken"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:41am on 07\/18\/2025<br \/>\n<strong>Time of Resolution:<\/strong> 10:55am on 07\/18\/2025<br \/>\n<strong>Services Impacted:<\/strong> Dropbox<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>A number of Dropbox users report that they cannot sign into Dropbox via SSO<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a certificate issue.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 10:41am on 07\/18\/2025 Time of Resolution: 10:55am on 07\/18\/2025 Services Impacted: Dropbox Description of Impact A number of Dropbox users report that they cannot sign into Dropbox via SSO Incident Description and Resolution IS&#038;T teams have resolved the incident. Additional Information The cause of this incident was determined to be a certificate&#8230;<\/p>\n","protected":false},"author":23677,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/158854"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/23677"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=158854"}],"version-history":[{"count":1,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/158854\/revisions"}],"predecessor-version":[{"id":158855,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/158854\/revisions\/158855"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=158854"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=158854"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=158854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}