{"id":158202,"date":"2025-06-10T12:19:38","date_gmt":"2025-06-10T16:19:38","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=158202"},"modified":"2025-06-10T14:20:33","modified_gmt":"2025-06-10T18:20:33","slug":"intermittent-email-delays","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2025\/06\/10\/intermittent-email-delays\/","title":{"rendered":"Resolved: Intermittent Email Delays"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:32am on 06\/10\/2025<br \/>\n<strong>Time of Resolution:<\/strong> 11:54am on 06\/10\/2025<\/p>\n<p><strong>Services Impacted:<\/strong> Server Infrastructure<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Email was delayed as a result of LDAP issues on the mail relays.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is still under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p> <strong>Incident Discovery Time:<\/strong> 11:32am on 06\/10\/2025<\/p>\n<p><strong>Services Impacted:<\/strong> Server Infrastructure<\/p>\n<h4>Description of Impact<\/h4>\n<p>We are experiencing intermittent email delivery issues.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 02:00pm <\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are experiencing intermittent email delivery issues&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/158202"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=158202"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/158202\/revisions"}],"predecessor-version":[{"id":158206,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/158202\/revisions\/158206"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=158202"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=158202"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=158202"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}