{"id":156503,"date":"2025-03-22T10:32:50","date_gmt":"2025-03-22T14:32:50","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=156503"},"modified":"2025-03-23T09:16:09","modified_gmt":"2025-03-23T13:16:09","slug":"delayed-password-reset-emails","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2025\/03\/22\/delayed-password-reset-emails\/","title":{"rendered":"Resolved: Password Reset Emails Delayed"},"content":{"rendered":"<p style=\"text-align: left;\"><strong>Discovery Time:<\/strong> 10am on 03\/22\/2025<\/p>\n<p>Resolution Time: 1:25pm on 03\/22\/2025<\/p>\n<p><strong>Services Impacted:<\/strong> BU password reset email delivery<\/p>\n<h4>Description of Impact<\/h4>\n<p>Password reset email delivery times are taking longer than expected due to high than normal traffic on our systems.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discovery Time: 10am on 03\/22\/2025 Resolution Time: 1:25pm on 03\/22\/2025 Services Impacted: BU password reset email delivery Description of Impact Password reset email delivery times are taking longer than expected due to high than normal traffic on our systems. &nbsp; &nbsp; &nbsp;&#8230;<\/p>\n","protected":false},"author":7375,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/156503"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/7375"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=156503"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/156503\/revisions"}],"predecessor-version":[{"id":156509,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/156503\/revisions\/156509"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=156503"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=156503"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=156503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}