{"id":156323,"date":"2025-03-17T08:36:47","date_gmt":"2025-03-17T12:36:47","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=156323"},"modified":"2025-03-17T11:27:02","modified_gmt":"2025-03-17T15:27:02","slug":"resolved-myprint-was-down","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2025\/03\/17\/resolved-myprint-was-down\/","title":{"rendered":"Resolved: MyPrint was down."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 12:07am on 03\/17\/2025<br \/>\n<strong>Time of Resolution:<\/strong> 08:30am on 03\/17\/2025<\/p>\n<p><strong>Services Impacted:<\/strong> Database Administration<\/p>\n<h4>Description of Impact<\/h4>\n<p>MyPrint was down.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&amp;T teams have resolved the incident by restarting a SQl server<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is still under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 12:07am on 03\/17\/2025 Time of Resolution: 08:30am on 03\/17\/2025 Services Impacted: Database Administration Description of Impact MyPrint was down. Incident Description and Resolution IS&amp;T teams have resolved the incident by restarting a SQl server Additional Information The cause of this incident is still under investigation. If you continue to have issues, please&#8230;<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/156323"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=156323"}],"version-history":[{"count":2,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/156323\/revisions"}],"predecessor-version":[{"id":156328,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/156323\/revisions\/156328"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=156323"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=156323"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=156323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}