{"id":155492,"date":"2025-01-21T10:11:25","date_gmt":"2025-01-21T15:11:25","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=155492"},"modified":"2025-01-22T14:36:43","modified_gmt":"2025-01-22T19:36:43","slug":"sap-ariba-catalogs-are-not-available","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2025\/01\/21\/sap-ariba-catalogs-are-not-available\/","title":{"rendered":"Resolved: SAP Ariba catalogs are not available"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 02:52am on 01\/20\/2025<br \/>\n<strong>Time of Resolution:<\/strong> 12:13pm on 01\/22\/2025<br \/>\n<strong>Services Impacted:<\/strong> Finance\/HR\/Procurement Systems<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The BUworks punch out catalogs in Guided Buying was not available.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident. Users should clear their cache before accessing the catalogs again.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The BUworks punch out catalogs in Guided Buying are not available&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155492"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=155492"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155492\/revisions"}],"predecessor-version":[{"id":155538,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155492\/revisions\/155538"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=155492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=155492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=155492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}