{"id":155474,"date":"2025-01-17T09:18:29","date_gmt":"2025-01-17T14:18:29","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=155474"},"modified":"2025-01-17T13:36:19","modified_gmt":"2025-01-17T18:36:19","slug":"medhub-is-down-2","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2025\/01\/17\/medhub-is-down-2\/","title":{"rendered":"Resolved:  MedHub has been fixed"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:00am on 01\/17\/2025<br \/>\n<strong>Time of Resolution:<\/strong> 11:30am on 01\/17\/2025<\/p>\n<p><strong>Services Impacted:<\/strong> Teaching &#038; Learning Technologies<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The bu.medhub.com site was down, impacting students, faculty and doctors at BUMC.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The vendor has resolved the issue with bu.medhub.com .<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is still under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/br><\/br><\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p> <strong>Incident Discovery Time:<\/strong> 09:00am on 01\/17\/2025<\/p>\n<p><strong>Services Impacted:<\/strong> Teaching &#038; Learning Technologies<\/p>\n<h4>Description of Impact<\/h4>\n<p>The bu.medhub.com website is down.<\/p>\n<h4>Current Status<\/h4>\n<p>The BUMC Ed Tech team is working with the vendor to resolve this issue.<\/p>\n<p><strong>Next Update:<\/strong> 01:00pm <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The vendor has resolved the issue with bu.medhub.com &#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17010,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155474"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=155474"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155474\/revisions"}],"predecessor-version":[{"id":155481,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155474\/revisions\/155481"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=155474"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=155474"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=155474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}