{"id":155258,"date":"2024-12-20T12:15:58","date_gmt":"2024-12-20T17:15:58","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=155258"},"modified":"2024-12-20T12:13:51","modified_gmt":"2024-12-20T17:13:51","slug":"ithc-intersession-2024","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2024\/12\/20\/ithc-intersession-2024\/","title":{"rendered":"IT Help Center Support Availability During Intersession"},"content":{"rendered":"<p>Please note that all IT Help Center locations will be closed during Intersession from Saturday, December 21st through Wednesday, January 1st.<\/p>\n<p>We\u2019re still here to assist you! Here&#8217;s how you can reach us:<\/p>\n<ul>\n<li><strong>Email<\/strong>: Contact us at <a href=\"mailto:ithelp@bu.edu\">ithelp@bu.edu<\/a>.<\/li>\n<li><strong>TechWeb<\/strong>: Use the green <strong>GET HELP<\/strong> button on <strong><a href=\"https:\/\/www.bu.edu\/tech\/\">TechWeb<\/a><\/strong> or submit a request through our <strong><a href=\"https:\/\/www.bu.edu\/tech\/contact\/\">web contact form<\/a><\/strong>.<\/li>\n<li><strong>Voicemail<\/strong>: Leave a message at <strong><a href=\"tel:%20617-353-4357\">353-HELP (4357);<\/a><\/strong> our team will periodically review and respond to inquiries.<\/li>\n<li><span style=\"color: #ff0000;\"><strong>EMERGENCY OUTAGES<\/strong>:<\/span> For urgent issues, call <strong><a href=\"tel:%20617-353-4357\">353-HELP<\/a><\/strong> and select <strong>option 4<\/strong> for immediate assistance.<\/li>\n<\/ul>\n<p>Normal IT Help Center hours will resume on Thursday, January 2, 2025.<\/p>\n<p>Thank you for your understanding, and we wish you a happy holiday season!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please note that all IT Help Center locations will be closed during Intersession from Saturday, December 21st through Wednesday, January 1st. We\u2019re still here to assist you! Here&#8217;s how you can reach us: Email: Contact us at ithelp@bu.edu. TechWeb: Use the green GET HELP button on TechWeb or submit a request through our web contact&#8230;<\/p>\n","protected":false},"author":6621,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155258"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6621"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=155258"}],"version-history":[{"count":2,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155258\/revisions"}],"predecessor-version":[{"id":155260,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155258\/revisions\/155260"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=155258"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=155258"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=155258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}