Video Sharing Instructions<\/title> \n<\/head> \n<body><\/p>\n\n – Navigate to Blackboard<\/strong>, then go to \u2018Tools\u2019<\/strong> and select \u2018MyMedia\u2019<\/strong> \n (allow application permissions if prompted).\n <\/p>\n\n – Locate the video you need for the assignment.\n <\/p>\n\n – Select \u2018Actions\u2019<\/strong>, then \u2018Edit\u2019<\/strong>.\n <\/p>\n\n – Go to the \u2018Collaborator\u2019<\/strong> tab to add collaborators. \n Note: Collaborators must have logged into MyMedia in Blackboard to be added.<\/em>\n <\/p>\n\n – Choose and assign your collaborators.\n <\/p>\n\n This method allows sharing videos until the embed functionality is restored.\n <\/p>\n<\/body> \n<\/html><\/p>\n<h4>Current Status<\/h4>\nIS&T teams have not yet identified the cause of the incident, but are investigating.<\/p>\nNext Update:<\/strong> As soon as available.<\/p>\n","protected":false},"excerpt":{"rendered":"Clients attempting to upload video to Kaltura were unable to do so….<\/p>\n","protected":false},"author":20853,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155162"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/20853"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=155162"}],"version-history":[{"count":17,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155162\/revisions"}],"predecessor-version":[{"id":155244,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155162\/revisions\/155244"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=155162"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=155162"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=155162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":155162,"date":"2024-12-09T18:06:57","date_gmt":"2024-12-09T23:06:57","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=155162"},"modified":"2024-12-17T14:21:43","modified_gmt":"2024-12-17T19:21:43","slug":"kaltura-video-upload-issue","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2024\/12\/09\/kaltura-video-upload-issue\/","title":{"rendered":"Resolved: Kaltura Video Upload Issue"},"content":{"rendered":"

Incident Discovery Time:<\/strong> 05:03pm on 12\/09\/2024
\nTime of Resolution:<\/strong> 10:53am on 12\/17\/2024<\/p>\n

Services Impacted:<\/strong> Instructional Video Services<\/strong><\/p>\n

Description of Impact<\/h4>\n
Clients attempting to upload video to Kaltura were unable to do so.<\/p>\n
Incident Description and Resolution<\/h4>\n
The vendor has resolve the issue impacting Kaltura.<\/p>\n
If you continue to have issues, please contact the IT Help Center<\/a>.<\/p>\n
Previous Update<\/h4>\n
<\/p>\n
Incident Discovery Time:<\/strong> 05:03pm on 12\/09\/2024<\/p>\n
Services Impacted:<\/strong> Instructional Video Services<\/p>\n
Description of Impact<\/h4>\n
We are encountering issues with students being unable to upload videos in Kaltura on Blackboard.<\/p>\n
Workaround for Embedding Kaltura Videos in Blackboard Assignments:<\/h4>\n
Follow these steps as a temporary workaround:<\/p>\n

\n
\n
\n
\n
\n Video Sharing Instructions<\/title> \n<\/head> \n<body><\/p>\n\n – Navigate to Blackboard<\/strong>, then go to \u2018Tools\u2019<\/strong> and select \u2018MyMedia\u2019<\/strong> \n (allow application permissions if prompted).\n <\/p>\n\n – Locate the video you need for the assignment.\n <\/p>\n\n – Select \u2018Actions\u2019<\/strong>, then \u2018Edit\u2019<\/strong>.\n <\/p>\n\n – Go to the \u2018Collaborator\u2019<\/strong> tab to add collaborators. \n Note: Collaborators must have logged into MyMedia in Blackboard to be added.<\/em>\n <\/p>\n\n – Choose and assign your collaborators.\n <\/p>\n\n This method allows sharing videos until the embed functionality is restored.\n <\/p>\n<\/body> \n<\/html><\/p>\n<h4>Current Status<\/h4>\nIS&T teams have not yet identified the cause of the incident, but are investigating.<\/p>\nNext Update:<\/strong> As soon as available.<\/p>\n","protected":false},"excerpt":{"rendered":"Clients attempting to upload video to Kaltura were unable to do so….<\/p>\n","protected":false},"author":20853,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155162"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/20853"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=155162"}],"version-history":[{"count":17,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155162\/revisions"}],"predecessor-version":[{"id":155244,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/155162\/revisions\/155244"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=155162"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=155162"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=155162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

Incident Description and Resolution<\/h4>\nThe vendor has resolve the issue impacting Kaltura.<\/p>\nIf you continue to have issues, please contact the IT Help Center<\/a>.<\/p>\n

Incident Description and Resolution<\/h4>\n
The vendor has resolve the issue impacting Kaltura.<\/p>\n
If you continue to have issues, please contact the IT Help Center<\/a>.<\/p>\n