{"id":154978,"date":"2024-11-20T10:46:49","date_gmt":"2024-11-20T15:46:49","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=154978"},"modified":"2024-11-20T14:23:23","modified_gmt":"2024-11-20T19:23:23","slug":"identity-access-management-email-issue","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2024\/11\/20\/identity-access-management-email-issue\/","title":{"rendered":"Resolved: Identity &#038; Access Management Email Issue"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:30am on 11\/19\/2024<\/p>\n<p><strong>Time of Resolution:<\/strong><span> 10:30am on 11\/20\/2024<\/span><\/p>\n<p><strong>Services Impacted:<\/strong> Identity &amp; Access Management (IAM)<\/p>\n<h4>Description of Impact<\/h4>\n<p>Our Identity Management system (SailPoint) was intermittently unable to send emails. This was affecting generated emails for pins, passwords, etc.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have identified\/mitigated the AWS block that was causing the issue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 10:30am on 11\/19\/2024 Time of Resolution: 10:30am on 11\/20\/2024 Services Impacted: Identity &amp; Access Management (IAM) Description of Impact Our Identity Management system (SailPoint) was intermittently unable to send emails. This was affecting generated emails for pins, passwords, etc. Current Status IS&amp;T teams have identified\/mitigated the AWS block that was causing the&#8230;<\/p>\n","protected":false},"author":7375,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/154978"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/7375"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=154978"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/154978\/revisions"}],"predecessor-version":[{"id":154984,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/154978\/revisions\/154984"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=154978"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=154978"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=154978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}