{"id":154514,"date":"2024-10-06T09:31:53","date_gmt":"2024-10-06T13:31:53","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=154514"},"modified":"2024-10-08T17:14:12","modified_gmt":"2024-10-08T21:14:12","slug":"incident-ezproxy-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2024\/10\/06\/incident-ezproxy-unavailable\/","title":{"rendered":"Resolved: EZproxy Unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:00am on 10\/06\/2024<br \/>\n<strong>Time of Resolution:<\/strong> 10:48am on 10\/06\/2024<\/p>\n<p><strong>Services Impacted:<\/strong> EZproxy<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>EZProxy, the service responsible for facilitating access to Library resources and electronic journals was unavailable with an expired certificate.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be an expired certificate that required update.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 09:00am on 10\/06\/2024<\/p>\n<p><strong>Services Impacted: EZProxy<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>EZProxy, the service responsible for facilitating access to Library resources and electronic journals is currently unavailable with an expired certificate.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 10:30am <\/p>\n","protected":false},"excerpt":{"rendered":"<p>EZProxy, the service responsible for facilitating access to Library resources and electronic journals was unavailable with an expired certificate&#8230;.<\/p>\n","protected":false},"author":6771,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/154514"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6771"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=154514"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/154514\/revisions"}],"predecessor-version":[{"id":154518,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/154514\/revisions\/154518"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=154514"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=154514"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=154514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}