{"id":154343,"date":"2024-09-16T15:56:41","date_gmt":"2024-09-16T19:56:41","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=154343"},"modified":"2024-09-17T08:08:35","modified_gmt":"2024-09-17T12:08:35","slug":"azure-virtual-desktop-outage","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2024\/09\/16\/azure-virtual-desktop-outage\/","title":{"rendered":"Resolved: Azure Virtual Desktop outage."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 03:14pm on 09\/16\/2024<br \/>\n<strong>Time of Resolution:<\/strong> 04:36pm on 09\/16\/2024<br \/>\n<strong>Services Impacted:<\/strong> Desktop Computing, Windows Virtual Labs<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Azure Virtual Desktop outage. We were experiencing an outage affecting Azure Virtual Desktop services across campus. <\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>Microsoft stated that this was resolved on their end. Testing confirms the service is available again.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><strong>Incident Discovery Time:<\/strong> 03:14pm on 09\/16\/2024<\/p>\n<p><strong>Services Impacted:<\/strong> Desktop Computing, Windows Virtual Labs<\/p>\n<h4>Description of Impact<\/h4>\n<p>We are still experiencing an outage affecting Azure Virtual Desktop services across campus. <\/p>\n<h4>Current Status<\/h4>\n<p>Microsoft is still working on resolving the Azure Virtual Desktop outage. Unfortunately, the issue remains ongoing. We will continue to provide updates as we receive them.<\/p>\n<p><strong>Next Update:<\/strong> 10:00pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 03:14pm on 09\/16\/2024<\/p>\n<p><strong>Services Impacted:<\/strong> Desktop Computing, Windows Virtual Labs<\/p>\n<h4>Description of Impact<\/h4>\n<p>We are currently experiencing an outage affecting Azure Virtual Desktop services across campus. <\/p>\n<h4>Current Status<\/h4>\n<p>Microsoft, our vendor, is actively working to resolve the issue, and we will provide updates as soon as more information is available.<\/p>\n<p>No action is required on your part at this time. We appreciate your patience and understanding as we work to restore full service.<\/p>\n<p><strong>Next Update:<\/strong> 05:15pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Azure Virtual Desktop outage&#8230;.<\/p>\n","protected":false},"author":21303,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/154343"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/21303"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=154343"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/154343\/revisions"}],"predecessor-version":[{"id":154351,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/154343\/revisions\/154351"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=154343"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=154343"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=154343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}