{"id":153557,"date":"2024-08-06T10:42:01","date_gmt":"2024-08-06T14:42:01","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=153557"},"modified":"2024-08-15T14:18:03","modified_gmt":"2024-08-15T18:18:03","slug":"teams-images-not-loading","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2024\/08\/06\/teams-images-not-loading\/","title":{"rendered":"Resolved: Microsoft Teams Images not loading"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:30am on 08\/06\/2024<br \/>\n<strong>Time of Resolution:<\/strong> 01:36pm on 08\/06\/2024<br \/>\n<strong>Services Impacted:<\/strong> Microsoft Teams<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some users were be unable to send or receive images in Microsoft Teams. Users might receive the error message &#8216;Failed to open an image&#8217;. This issue impacted image messages within Chats, Channels and Meetings.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>Microsoft has resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a vendor issue.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some users were unable to send or receive images in Microsoft Teams. Users might receive the error message &#8216;Failed to open an image&#8217;&#8230;.<\/p>\n","protected":false},"author":23677,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/153557"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/23677"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=153557"}],"version-history":[{"count":10,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/153557\/revisions"}],"predecessor-version":[{"id":153736,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/153557\/revisions\/153736"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=153557"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=153557"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=153557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}