{"id":151338,"date":"2024-04-01T20:16:16","date_gmt":"2024-04-02T00:16:16","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=151338"},"modified":"2024-04-01T20:45:47","modified_gmt":"2024-04-02T00:45:47","slug":"login-issues-with-my-bu","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2024\/04\/01\/login-issues-with-my-bu\/","title":{"rendered":"Resolved: Login issues with my BU"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 05:40pm on 04\/01\/2024<br \/>\n<strong>Time of Resolution:<\/strong> 07:40pm on 04\/01\/2024<br \/>\n<strong>Services Impacted:<\/strong> Websites<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>We were encountering login issues with my BU (https:\/\/www.mybustudent.bu.edu).<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>If you continue to have issues, please contact the IT Help Center at ithelp@bu.edu<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 05:40pm on 04\/01\/2024<\/p>\n<p><strong>Services Impacted:<\/strong> Websites<\/p>\n<h4>Description of Impact<\/h4>\n<p>We are currently encountering login issues with my BU (https:\/\/www.mybustudent.bu.edu).<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 05:40pm on 04\/01\/2024 Time of Resolution: 07:40pm on 04\/01\/2024 Services Impacted: Websites Description of Impact We were encountering login issues with my BU (https:\/\/www.mybustudent.bu.edu). Incident Description and Resolution IS&#038;T teams have resolved the incident. Additional Information If you continue to have issues, please contact the IT Help Center at ithelp@bu.edu If you&#8230;<\/p>\n","protected":false},"author":20853,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/151338"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/20853"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=151338"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/151338\/revisions"}],"predecessor-version":[{"id":151342,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/151338\/revisions\/151342"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=151338"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=151338"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=151338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}