{"id":151096,"date":"2024-03-21T09:30:03","date_gmt":"2024-03-21T13:30:03","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=151096"},"modified":"2024-03-21T13:18:08","modified_gmt":"2024-03-21T17:18:08","slug":"incident-shared-computing-cluster-scc-offline","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2024\/03\/21\/incident-shared-computing-cluster-scc-offline\/","title":{"rendered":"Resolved: Shared Computing Cluster (SCC) Offline"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 07:27am on 03\/21\/2024<br \/>\n<strong>Time of Resolution:<\/strong> 1:15pm on 03\/21\/2024<\/p>\n<p><strong>Services Impacted:<\/strong> Research Computing<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Service for SCC was restored after a power issue was resolved in the MGHPCC data center.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 08:35am on 03\/21\/2024<\/p>\n<p><strong>Services Impacted:<\/strong> Research Computing<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Shared Computing Cluster (SCC) remains offline.<\/p>\n<h4>Current Status<\/h4>\n<p>Network Services is working towards remediation of this incident. Due to the earlier power interruption at MGHPCC, there is added difficulty in troubleshooting this incident.<\/p>\n<p><strong>Next Update:<\/strong> 12:15pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 08:35am on 03\/21\/2024<\/p>\n<p><strong>Services Impacted:<\/strong> Research Computing<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Shared Computing Cluster (SCC) is currently offline.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating. There was an earlier power issue at Holyoke (MGHPCC) that was resolved, however SCC has remained offline.<\/p>\n<p><strong>Next Update:<\/strong> 10:30am <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Shared Computing Cluster (SCC) was offline&#8230;.<\/p>\n","protected":false},"author":6771,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/151096"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6771"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=151096"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/151096\/revisions"}],"predecessor-version":[{"id":151113,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/151096\/revisions\/151113"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=151096"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=151096"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=151096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}