{"id":151079,"date":"2024-03-20T09:29:44","date_gmt":"2024-03-20T13:29:44","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=151079"},"modified":"2024-03-20T10:44:39","modified_gmt":"2024-03-20T14:44:39","slug":"incident-multiple-websites-unavailable-adw-camms","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2024\/03\/20\/incident-multiple-websites-unavailable-adw-camms\/","title":{"rendered":"Resolved: Multiple Websites Unavailable (ADW\/CAMMS)"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 08:30am on 03\/20\/2024<br \/>\n<strong>Time of Resolution:<\/strong> 10:05am on 03\/20\/2024<\/p>\n<p><strong>Services Impacted:<\/strong> Websites<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Multiple BU Websites were unavailable this morning that support business functions in both facilities (CAMMS) and business intelligence (ADW). Clients attempting to access these resources encountered a connection time out message in their browser.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 08:30am on 03\/20\/2024<\/p>\n<p><strong>Services Impacted:<\/strong> Websites<\/p>\n<h4>Description of Impact<\/h4>\n<p>Multiple BU Websites are unavailable this morning that support business functions in both facilities (CAMMS) and business intelligence (ADW). Clients attempting to access these resources will encounter a connection time out message in their browser.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<h4>Additional Information<\/h4>\n<p>There are no workarounds for this outage.<\/p>\n<p><strong>Next Update:<\/strong> 10:30am <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Multiple BU Websites were unavailable this morning that support business functions in both facilities (CAMMS) and business intelligence (ADW). &#8230;<\/p>\n","protected":false},"author":6771,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/151079"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6771"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=151079"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/151079\/revisions"}],"predecessor-version":[{"id":151082,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/151079\/revisions\/151082"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=151079"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=151079"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=151079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}