{"id":150870,"date":"2024-03-12T09:31:32","date_gmt":"2024-03-12T13:31:32","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=150870"},"modified":"2024-03-14T11:56:25","modified_gmt":"2024-03-14T15:56:25","slug":"concur-is-unavailable-2","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2024\/03\/12\/concur-is-unavailable-2\/","title":{"rendered":"Resolved: Concur is unavailable in bu.edu\/buworkscentral"},"content":{"rendered":"<p><strong>Services Impacted:<\/strong> Finance\/HR\/Procurement Systems<\/p>\n<h4>Description of Impact<\/h4>\n<p>Concur is still unavailable from www.bu.edu\/buworkscentral, but is now available through www.bu.edu\/mybuworks .<\/p>\n<h4>Current Status<\/h4>\n<p>Our IS&#038;T teams have determined that Concur made a change that cannot be reversed which is interfering with our access to their platform through BU Works. <\/br><\/p>\n<p><strong>Next Update:<\/strong> 09:00am<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p> <strong>Incident Discovery Time:<\/strong> 09:02am on 03\/12\/2024<\/p>\n<p><strong>Services Impacted:<\/strong> Finance\/HR\/Procurement Systems<\/p>\n<h4>Description of Impact<\/h4>\n<p>Concur is unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating. Note that the phone app is working, but the website app returns a SSO error. <\/p>\n<h4>Additional Information<\/h4>\n<p>Clients are receiving a &#8220;Something went wrong&#8221; error when trying to reach Concur.<\/p>\n<p><strong>Next Update:<\/strong> 1:00pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Concur is available through www.bu.edu\/mybuworks &#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/150870"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=150870"}],"version-history":[{"count":10,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/150870\/revisions"}],"predecessor-version":[{"id":150976,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/150870\/revisions\/150976"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=150870"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=150870"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=150870"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}