{"id":149618,"date":"2023-12-18T09:29:51","date_gmt":"2023-12-18T14:29:51","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=149618"},"modified":"2023-12-18T16:59:37","modified_gmt":"2023-12-18T21:59:37","slug":"incident-power-outage-in-the-shared-computing-cluster","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2023\/12\/18\/incident-power-outage-in-the-shared-computing-cluster\/","title":{"rendered":"Resolved: Power outage in the Shared Computing Cluster"},"content":{"rendered":"<p> <strong>Incident Discovery Time:<\/strong> 06:39am on 12\/18\/2023<br \/>\n<strong>Time of Resolution:<\/strong> 10:15am on 12\/18\/2023<\/p>\n<p><strong>Services Impacted:<\/strong> Research Computing<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Two ITIC Level 4 power sag events occurred at 6:39am on Monday Dec. 18 at the MGHPCC. The power sag caused a circuit breaker to trip and power was lost to all non-UPS Shared Computing Cluster (SCC) systems.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>At 9:15 am power was restored to the SCC racks. RCS Systems Team successfully restored SCC operations by 10:15 am.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 08:00am on 12\/18\/2023<\/p>\n<p><strong>Services Impacted:<\/strong> Research Computing<\/p>\n<h4>Description of Impact<\/h4>\n<p>There has been an unplanned power outage in the SCC.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<h4>Additional Information<\/h4>\n<p>The power may be back on shortly, after circuit breakers are replaced.<\/p>\n<p><strong>Next Update:<\/strong> 11:30am <\/p>\n","protected":false},"excerpt":{"rendered":"<p>At 9:15 am power was restored to the SCC racks. RCS Systems Team successfully restored SCC operations by 10:15 am&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/149618"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=149618"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/149618\/revisions"}],"predecessor-version":[{"id":149625,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/149618\/revisions\/149625"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=149618"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=149618"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=149618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}