{"id":148877,"date":"2023-11-15T08:48:32","date_gmt":"2023-11-15T13:48:32","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=148877"},"modified":"2023-11-16T08:34:35","modified_gmt":"2023-11-16T13:34:35","slug":"sailpoint-temporary-504-gateway-error","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2023\/11\/15\/sailpoint-temporary-504-gateway-error\/","title":{"rendered":"Resolved: SailPoint &#8211; Temporary 504 Gateway Error"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 08:25am on 11\/15\/2023<br \/>\n<strong>Time of Resolution:<\/strong> 08:40am on 11\/15\/2023<br \/>\n<strong>Services Impacted:<\/strong> Identity &#038; Access Management (IAM)<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>SailPoint was experiencing a recurring issue with a 504 Gateway Error.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>Service was restored.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 08:25am on 11\/15\/2023<\/p>\n<p><strong>Services Impacted:<\/strong> Identity &#038; Access Management (IAM)<\/p>\n<h4>Description of Impact<\/h4>\n<p>SailPoint is experiencing a recurring issue with a 504 Gateway Error.<\/p>\n<h4>Current Status<\/h4>\n<p>The IAM team is aware of the outage and actively investigating.<\/p>\n<p><strong>Next Update:<\/strong> 10:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SailPoint: Temporary 504 Gateway Error &#8230;<\/p>\n","protected":false},"author":21303,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/148877"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/21303"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=148877"}],"version-history":[{"count":2,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/148877\/revisions"}],"predecessor-version":[{"id":148889,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/148877\/revisions\/148889"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=148877"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=148877"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=148877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}