{"id":148506,"date":"2023-10-24T14:16:41","date_gmt":"2023-10-24T18:16:41","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=148506"},"modified":"2023-10-26T12:14:13","modified_gmt":"2023-10-26T16:14:13","slug":"course-synchronizing-and-advising-tool-outage","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2023\/10\/24\/course-synchronizing-and-advising-tool-outage\/","title":{"rendered":"Resolved: Course Synchronizing and Advising Tool Outage."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 01:39pm on 10\/24\/2023<br \/>\n<strong>Time of Resolution:<\/strong> 04:24pm on 10\/24\/2023<br \/>\n<strong>Services Impacted:<\/strong> Server Infrastructure<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>We had received a report that the &#8220;Course Synchronizing and Advising Tool&#8221; was currently down at the College of Engineering<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T Websites teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 01:39pm on 10\/24\/2023<br \/>\n<strong>Services Impacted:<\/strong> Server Infrastructure<\/p>\n<h4>Description of Impact<\/h4>\n<p>Course Synchronizing and Advising Tool Outage. We have received a report that the &#8220;Course Synchronizing and Advising Tool&#8221; is currently down at the College of Engineering<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<br \/>\n<strong>Next Update:<\/strong> 02:40am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Course Synchronizing and Advising Tool Outage. We have received a report that the &#8220;Course Synchronizing and Advising Tool&#8221; is currently down at the College of Engineering&#8230;<\/p>\n","protected":false},"author":21303,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/148506"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/21303"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=148506"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/148506\/revisions"}],"predecessor-version":[{"id":148544,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/148506\/revisions\/148544"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=148506"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=148506"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=148506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}