{"id":147847,"date":"2023-09-22T17:17:33","date_gmt":"2023-09-22T21:17:33","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=147847"},"modified":"2023-09-27T04:26:17","modified_gmt":"2023-09-27T08:26:17","slug":"resolved-degree-advice-unavailable-2","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2023\/09\/22\/resolved-degree-advice-unavailable-2\/","title":{"rendered":"Resolved: Degree Advice Unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 04:45pm on 09\/22\/2023<br \/>\n<strong>Time of Resolution:<\/strong> 05:12pm on 09\/22\/2023<\/p>\n<p><strong>Services Impacted:<\/strong> Student Systems, Degree Advice<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Degree Advice was unavailable for a period of about 30 minutes this evening. Clients attempting to access Degree Advice encountered a &#8216;white label&#8217; error page.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Degree Advice was unavailable for a period of about 30 minutes this evening&#8230;.<\/p>\n","protected":false},"author":6771,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/147847"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6771"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=147847"}],"version-history":[{"count":1,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/147847\/revisions"}],"predecessor-version":[{"id":147848,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/147847\/revisions\/147848"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=147847"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=147847"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=147847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}