{"id":147831,"date":"2023-09-22T10:51:52","date_gmt":"2023-09-22T14:51:52","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=147831"},"modified":"2023-09-22T17:17:55","modified_gmt":"2023-09-22T21:17:55","slug":"incident-campus-wide-internet-outage","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2023\/09\/22\/incident-campus-wide-internet-outage\/","title":{"rendered":"Resolved: Campus Wide Internet Outage"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 06:07am on 09\/22\/2023<br \/>\n<strong>Time of Resolution:<\/strong> 10:55am on 09\/22\/2023<\/p>\n<p><strong>Services Impacted:<\/strong> Network Services<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Network services were unavailable across Boston University this morning, which impacted both on-campus internet connectivity, and IS&#038;T services hosted on-campus.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident. There is an expected delay in email delivery through approximately 2:00pm EST 9\/22\/2023 based on backlogged messages.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><br \/>\n<strong>Incident Discovery Time:<\/strong> 06:07am on 09\/22\/2023<\/p>\n<p><strong>Services Impacted:<\/strong> Network Services<\/p>\n<h4>Description of Impact<\/h4>\n<p>Boston University experienced a campus-wide internet outage today across both the Charles River Campus and BUMC. This impacted all services hosted on-campus, or with on-campus dependencies. Internet connectivity is restored, however services are still coming back online. There will be residual delays in email delivery based on queued messages during the outage.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have restored internet services, however dependent services are still coming back online.<\/p>\n<p><strong>Next Update:<\/strong> 11:50am <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Boston University experienced a campus-wide internet outage today across both the Charles River Campus and BUMC. Services are now restored restored, however there is an expected delay in email delivery through approximately 2:00pm EST 9\/22\/2023&#8230;.<\/p>\n","protected":false},"author":6771,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/147831"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6771"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=147831"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/147831\/revisions"}],"predecessor-version":[{"id":147840,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/147831\/revisions\/147840"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=147831"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=147831"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=147831"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}