{"id":146879,"date":"2023-08-01T12:18:32","date_gmt":"2023-08-01T16:18:32","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=146879"},"modified":"2023-08-03T08:59:16","modified_gmt":"2023-08-03T12:59:16","slug":"sharelink-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2023\/08\/01\/sharelink-unavailable\/","title":{"rendered":"Resolved: Links Unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:43am on 08\/01\/2023<br \/>\n<strong>Time of Resolution:<\/strong> 03:48pm on 08\/01\/2023<br \/>\n<strong>Services Impacted:<\/strong> The Links<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The Links were intermittently unavailable. Clients attempting to access the Links encountered different error pages.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 10:43am on 08\/01\/2023<\/p>\n<p><strong>Services Impacted:<\/strong> The Links<\/p>\n<h4>Description of Impact<\/h4>\n<p>Access to the Links are intermittent. A page refresh may allow access.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams are currently working to resolve the issue.<\/p>\n<p><strong>Next Update:<\/strong> 03:20pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 10:43am on 08\/01\/2023<\/p>\n<p><strong>Services Impacted:<\/strong> The Links<\/p>\n<h4>Description of Impact<\/h4>\n<p>Sharelink is not accessible, part of the Links<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 01:14pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Links were intermittently unavailable&#8230;.<\/p>\n","protected":false},"author":22475,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/146879"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/22475"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=146879"}],"version-history":[{"count":7,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/146879\/revisions"}],"predecessor-version":[{"id":146894,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/146879\/revisions\/146894"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=146879"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=146879"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=146879"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}