{"id":146367,"date":"2023-06-28T08:55:47","date_gmt":"2023-06-28T12:55:47","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=146367"},"modified":"2023-06-28T13:36:59","modified_gmt":"2023-06-28T17:36:59","slug":"microsoft-is-reporting-users-may-be-unable-to-access-microsoft-teams-using-a-web-browser","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2023\/06\/28\/microsoft-is-reporting-users-may-be-unable-to-access-microsoft-teams-using-a-web-browser\/","title":{"rendered":"Resolved: Microsoft is reporting users may be unable to access Microsoft Teams services."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 06:53am on 06\/28\/2023<br \/>\n<strong>Time of Resolution:<\/strong> 08:55am on 06\/28\/2023<\/p>\n<p><strong>Services Impacted:<\/strong> Collaboration &#038; Social Media<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Microsoft was reporting that certain clients were unable to access Microsoft Teams services.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>Microsoft has resolved the Incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 06:53am on 06\/28\/2023<\/p>\n<p><strong>Services Impacted:<\/strong> Collaboration &#038; Social Media<\/p>\n<h4>Description of Impact<\/h4>\n<p>Microsoft is reporting users may be unable to access Microsoft Teams services.<\/p>\n<h4>Current Status<\/h4>\n<p>Microsoft is working on identifying the cause of the issue and mitigation path.<\/p>\n<h4>Additional Information<\/h4>\n<p>Clients with access to a the desktop app with cached credentials may not experience the impact.<\/p>\n<p><strong>Next Update:<\/strong> 10:00am<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 07:50am on 06\/28\/2023<\/p>\n<p><strong>Services Impacted:<\/strong> Collaboration &#038; Social Media<\/p>\n<h4>Description of Impact<\/h4>\n<p>Microsoft is reporting users may be unable to access Microsoft Teams using a web browser.<\/p>\n<h4>Current Status<\/h4>\n<p>Microsoft has not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> Upon Resolution<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft reported that clients were unable to access Microsoft Teams services.<br \/>\n&#8230;<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/146367"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=146367"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/146367\/revisions"}],"predecessor-version":[{"id":146376,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/146367\/revisions\/146376"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=146367"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=146367"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=146367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}