{"id":145273,"date":"2023-04-30T14:07:02","date_gmt":"2023-04-30T18:07:02","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=145273"},"modified":"2023-05-01T08:07:15","modified_gmt":"2023-05-01T12:07:15","slug":"the-bu-guest-wireless-network-is-down","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2023\/04\/30\/the-bu-guest-wireless-network-is-down\/","title":{"rendered":"Resolved: The BU Guest wireless network was down"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 01:35am on 04\/30\/2023<br \/>\n<strong>Time of Resolution:<\/strong> 05:44pm on 04\/30\/2023<\/p>\n<p><strong>Services Impacted:<\/strong> Network Services<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The BU Guest wifi network was down.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is still under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Updates:<\/h4>\n<p><!-- more --><\/p>\n<p>Incident Discovery Time: 01:35pm on 04\/30\/2023<\/br><\/p>\n<p>Services Impacted: Network Services<\/br><\/p>\n<p>Description of Impact:<\/br><br \/>\nThe guest wireless network is still down.<\/br><\/p>\n<p>Current Status:<\/br><br \/>\nBU&#8217;s Network Operations team is investigating this issue.<\/br><\/p>\n<p>Next Update: 06:00pm<\/br><\/br><\/p>\n<p>Incident Discovery Time: 01:35pm on 04\/30\/2023<\/br><\/p>\n<p>Services Impacted: Network Services<\/br><\/p>\n<p>Description of Impact:<\/br><br \/>\nThe guest wireless network is still down.<\/br><\/p>\n<p>Current Status:<\/br><br \/>\nBU&#8217;s Network Operations team is investigating this issue.<\/br><\/p>\n<p>Next Update: 05:00pm<\/br><\/br><\/p>\n<p>Incident Discovery Time: 01:35pm on 04\/30\/2023<\/br><\/p>\n<p>Services Impacted: Network Services<\/br><\/p>\n<p>Description of Impact:<\/br><br \/>\nThe guest wireless network is still down.<\/br><\/p>\n<p>Current Status:<\/br><br \/>\nBU&#8217;s Network Operations team is investigating this issue.<\/br><\/p>\n<p>Next Update: 04:00pm<\/br><\/br><\/p>\n<p>Previous Entry:<\/br><\/p>\n<p>Incident Discovery Time: 01:35pm on 04\/30\/2023<\/br><\/p>\n<p>Services Impacted: Network Services<\/br><\/p>\n<p>Description of Impact:<\/br><br \/>\nThe guest wireless network is down.<\/br><\/p>\n<p>Current Status<\/br><br \/>\nIS&amp;T teams have not yet identified the cause of the incident, but are investigating.<\/br><\/p>\n<p>Next Update: 03:00pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IS&#038;T teams have resolved the incident&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17002,17010,795,1867,17005],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/145273"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=145273"}],"version-history":[{"count":19,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/145273\/revisions"}],"predecessor-version":[{"id":145292,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/145273\/revisions\/145292"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=145273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=145273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=145273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}