{"id":145259,"date":"2023-04-27T14:50:51","date_gmt":"2023-04-27T18:50:51","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=145259"},"modified":"2023-04-27T17:51:27","modified_gmt":"2023-04-27T21:51:27","slug":"multiple-services-at-bu-are-currently-down","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2023\/04\/27\/multiple-services-at-bu-are-currently-down\/","title":{"rendered":"Resolved: Multiple services at BU are currently down."},"content":{"rendered":"<p> <strong>Incident Discovery Time:<\/strong> 02:15pm on 04\/27\/2023<\/br><br \/>\n<strong>Incident End Time:<\/strong> 02:51pm on 04\/27\/2023<\/br><\/p>\n<p><strong>Services Impacted:<\/strong> Infrastructure<\/p>\n<h4>Description of Impact<\/h4>\n<p>Multiple BU services were down, including BUWorks, mainframe programs, Cisco expressway (call center) phones  and voice mail, Vcenters and some websites like the BU Links.<\/p>\n<h4>Current Status<\/h4>\n<p>This issue is resolved.<\/p>\n<h4>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/br>Previous message:<\/br><\/hr>\n<p><strong>Services Impacted:<\/strong> Infrastructure<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Links and BU Works websites are down, mainframe services, the ad-admin vpn, etc. Unfortunately, the IS&#038;T Service Desk phones are down as well.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 03:30pm <\/p>\n","protected":false},"excerpt":{"rendered":"<p>This issue is resolved&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/145259"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=145259"}],"version-history":[{"count":8,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/145259\/revisions"}],"predecessor-version":[{"id":145270,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/145259\/revisions\/145270"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=145259"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=145259"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=145259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}