{"id":143427,"date":"2023-01-19T08:08:50","date_gmt":"2023-01-19T13:08:50","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=143427"},"modified":"2023-01-19T14:29:02","modified_gmt":"2023-01-19T19:29:02","slug":"delays-in-mail-delivery","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2023\/01\/19\/delays-in-mail-delivery\/","title":{"rendered":"Resolved: Delays in Mail delivery"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 03:00am on 01\/19\/2023<br \/>\n<strong>Time of Resolution:<\/strong> 09:30am on 01\/19\/2023<br \/>\n<strong>Services Impacted:<\/strong> Email &#038; Calendaring<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The issue is with all incoming mail through the mail routers. Mail going from O365 to O365 should not be affected. This initially was caused by CHG057925<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>Backed out CHG057925 resolved the issue.  <\/p>\n<p>Clients can expect delayed email delivery until the backlog of cached email is cleared.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resolved: Delays in Mail delivery&#8230;<\/p>\n","protected":false},"author":21303,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/143427"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/21303"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=143427"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/143427\/revisions"}],"predecessor-version":[{"id":143439,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/143427\/revisions\/143439"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=143427"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=143427"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=143427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}