{"id":142901,"date":"2022-12-09T16:05:16","date_gmt":"2022-12-09T21:05:16","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=142901"},"modified":"2022-12-12T13:52:30","modified_gmt":"2022-12-12T18:52:30","slug":"some-bu-web-resources-are-offline","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2022\/12\/09\/some-bu-web-resources-are-offline\/","title":{"rendered":"Resolved: Some BU websites were offline."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 03:50pm on 12\/09\/2022<br \/>\n<strong>Time of Resolution:<\/strong> 04:26pm on 12\/09\/2022<br \/>\n<strong>Services Impacted:<\/strong> Websites<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some BU web resources were offline.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is still under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p> <strong>Incident Discovery Time:<\/strong> 03:50pm on 12\/09\/2022<\/p>\n<p><strong>Services Impacted:<\/strong> Websites<\/p>\n<h4>Description of Impact<\/h4>\n<p>The BU Directory (bu.edu\/directory) and BU calendar (bu.edu\/calendar) websites are offline with 503 errors. The BU Today website also has errors on it from videos that are not loading.<\/br><br \/>\n<\/br><\/p>\n<p>Update: the following sites have also been reported as having problems.<\/br><br \/>\nhttps:\/\/www.bu.edu\/phpbin\/course-search\/<\/br><br \/>\nhttps:\/\/www.bu.edu\/phpbin\/medlib\/histology\/<\/br><br \/>\nhttps:\/\/www-staging.bu.edu\/summer\/courses\/<\/br><br \/>\nhttps:\/\/www.bu.edu\/summer\/courses\/<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 05:00pm <\/p>\n","protected":false},"excerpt":{"rendered":"<p>IS&#038;T teams have resolved the incident&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/142901"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=142901"}],"version-history":[{"count":9,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/142901\/revisions"}],"predecessor-version":[{"id":142910,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/142901\/revisions\/142910"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=142901"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=142901"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=142901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}