{"id":142674,"date":"2022-11-18T09:19:33","date_gmt":"2022-11-18T14:19:33","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=142674"},"modified":"2022-11-18T10:20:33","modified_gmt":"2022-11-18T15:20:33","slug":"wireless-network-provided-by-comcast-in-some-bu-housing-is-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2022\/11\/18\/wireless-network-provided-by-comcast-in-some-bu-housing-is-unavailable\/","title":{"rendered":"Resolved:  Wireless network provided by Comcast in some BU housing is unavailable."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 08:24am on 11\/18\/2022<br \/>\n<strong>Time of Resolution:<\/strong> 09:45am on 11\/18\/2022<br \/>\n<strong>Services Impacted:<\/strong> Network Services<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Wireless network provided by Comcast in some BU housing was unavailable. Locations include but may not be limited to: 86 Baystate Road 90 St Mary&#8217;s 906 Beacon St.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The vendor has resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 08:24am on 11\/18\/2022<\/p>\n<p><strong>Services Impacted:<\/strong> Network Services<\/p>\n<h4>Description of Impact<\/h4>\n<p>Wireless network provided by Comcast in some BU housing is unavailable. Locations include but may not be limited to: 86 Baystate Road<br \/>\n90 St Mary&#8217;s<br \/>\n906 Beacon St.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are working with the vendor.<\/p>\n<p><strong>Next Update:<\/strong> upon resolution<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wireless network provided by Comcast in some BU housing is unavailable.<br \/>\n&#8230;<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,17005],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/142674"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=142674"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/142674\/revisions"}],"predecessor-version":[{"id":142678,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/142674\/revisions\/142678"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=142674"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=142674"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=142674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}