{"id":142125,"date":"2022-09-28T10:12:22","date_gmt":"2022-09-28T14:12:22","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=142125"},"modified":"2022-09-29T14:40:26","modified_gmt":"2022-09-29T18:40:26","slug":"bu-webites-on-wordpress-are-currently-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2022\/09\/28\/bu-webites-on-wordpress-are-currently-unavailable\/","title":{"rendered":"Resolved: BU Websites on WordPress were Unavailable."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:50am on 09\/28\/2022<br \/>\n<strong>Time of Resolution:<\/strong> 11:18am on 09\/28\/2022<br \/>\n<strong>Services Impacted:<\/strong> Websites<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>BU websites on WordPress were unavailable. Clients who visited BU WordPress websites encountered a database error message.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a WordPress plugin issue.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 09:50am on 09\/28\/2022<\/p>\n<p><strong>Services Impacted:<\/strong> Websites<\/p>\n<h4>Description of Impact<\/h4>\n<p>BU websites on WordPress are currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 11:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Clients who visited BU WordPress websites encountered a database error message&#8230;.<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,17016],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/142125"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=142125"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/142125\/revisions"}],"predecessor-version":[{"id":142133,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/142125\/revisions\/142133"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=142125"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=142125"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=142125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}