{"id":141654,"date":"2022-08-26T15:59:23","date_gmt":"2022-08-26T19:59:23","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=141654"},"modified":"2022-08-29T10:09:52","modified_gmt":"2022-08-29T14:09:52","slug":"ariba-ordering-is-having-issues","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2022\/08\/26\/ariba-ordering-is-having-issues\/","title":{"rendered":"Resolved: Ariba ordering"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 03:24pm on 08\/26\/2022<br \/>\n<strong>Time of Resolution:<\/strong> 07:43pm on 08\/26\/2022<\/p>\n<p><strong>Services Impacted:<\/strong> Finance\/HR\/Procurement Systems<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were getting an error after submitting their purchase orders on Ariba. The error was: &#8220;Could not send the requisition to the ERP system for budget checks due to ERP connection errors.&#8221;<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The vendor (SAP) resolved the issue.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is still under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 03:24pm on 08\/26\/2022<\/p>\n<p><strong>Services Impacted:<\/strong> Finance\/HR\/Procurement Systems<\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients are getting an error after submitting their purchase orders on Ariba. The error is, &#8220;Could not send the requisition to the ERP system for budget checks due to ERP connection errors.&#8221;<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The vendor (SAP) resolved the issue&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/141654"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=141654"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/141654\/revisions"}],"predecessor-version":[{"id":141660,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/141654\/revisions\/141660"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=141654"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=141654"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=141654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}