{"id":141625,"date":"2022-08-24T13:58:02","date_gmt":"2022-08-24T17:58:02","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=141625"},"modified":"2022-08-25T10:02:54","modified_gmt":"2022-08-25T14:02:54","slug":"bumc-bu-edu-website-is-unreachable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2022\/08\/24\/bumc-bu-edu-website-is-unreachable\/","title":{"rendered":"Resolved: BUMC website is available again"},"content":{"rendered":"<p> <strong>Incident Discovery Time:<\/strong> 01:17pm on 08\/24\/2022<br \/>\n<strong>Time of Resolution:<\/strong> 02:29pm on 08\/24\/2022<\/p>\n<p><strong>Services Impacted:<\/strong> Websites<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The BUMC website was unreachable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a DNS change. https:\/\/www.bumc.bu.edu is now working. (The shortcut, &#8220;bumc.bu.edu&#8221; is not working but the reason for that is unrelated to this P1 outage &#8211; we need to set up a website certificate for that are pursuing that in a separate ticket. )<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 01:17pm on 08\/24\/2022<\/p>\n<p><strong>Services Impacted:<\/strong> Websites<\/p>\n<h4>Description of Impact<\/h4>\n<p>The BUMC.BU.edu is unreachable.<\/p>\n<h4>Current Status<\/h4>\n<p>A recent DNS change has caused an issue. <\/p>\n<h4>Additional Information<\/h4>\n<p>The IS&#038;T Network Engineers are working on this now.<\/p>\n<p><strong>Next Update:<\/strong> 02:40pm <\/p>\n","protected":false},"excerpt":{"rendered":"<p>https:\/\/www.bumc.bu.edu is working again. The cause of this incident was determined to be a DNS change&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/141625"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=141625"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/141625\/revisions"}],"predecessor-version":[{"id":141628,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/141625\/revisions\/141628"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=141625"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=141625"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=141625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}