{"id":141158,"date":"2022-07-20T22:07:09","date_gmt":"2022-07-21T02:07:09","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=141158"},"modified":"2022-07-22T08:31:20","modified_gmt":"2022-07-22T12:31:20","slug":"microsoft-teams-is-down","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2022\/07\/20\/microsoft-teams-is-down\/","title":{"rendered":"Resolved: Microsoft Teams is down"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:43pm on 07\/20\/2022<br \/>\n<strong>Time of Resolution:<\/strong> 07:57am on 07\/21\/2022<\/p>\n<p><strong>Services Impacted:<\/strong> Collaboration &#038; Social Media<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The Microsoft Teams service was degraded.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The vendor has resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>From Microsoft, The &#8220;preliminary root cause: A recent deployment contained a broken connection to an internal storage service.&#8221;<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p> <strong>Incident Discovery Time:<\/strong> 09:43pm on 07\/20\/2022<\/p>\n<p><strong>Services Impacted:<\/strong> Collaboration Services <\/p>\n<h4>Description of Impact<\/h4>\n<p>Microsoft Teams is not working.<\/p>\n<h4>Current Status<\/h4>\n<p>The vendor is aware of this issue and we hope to have a resolution soon. (<a href=\"https:\/\/downdetector.com\/status\/teams\/\">https:\/\/downdetector.com\/status\/teams\/<\/a>)<\/p>\n<p><strong>Next Update:<\/strong> Tomorrow morning.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The vendor has resolved the incident&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/141158"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=141158"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/141158\/revisions"}],"predecessor-version":[{"id":141161,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/141158\/revisions\/141161"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=141158"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=141158"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=141158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}