{"id":141048,"date":"2022-07-14T10:50:20","date_gmt":"2022-07-14T14:50:20","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=141048"},"modified":"2022-07-15T17:29:29","modified_gmt":"2022-07-15T21:29:29","slug":"resolved-degree-advice-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2022\/07\/14\/resolved-degree-advice-unavailable\/","title":{"rendered":"Resolved: Degree Advice Unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:34am on 07\/14\/2022<br \/>\n<strong>Time of Resolution:<\/strong> 10:48am on 07\/14\/2022<br \/>\n<strong>Services Impacted:<\/strong> Student Systems<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Degree Advice was unavailable for a period of about 75 minutes. Clients (Faculty\/Staff\/Students) were unable to access Degree Advice during this outage.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Degree Advice was unavailable for a period of about 75 minutes&#8230;.<\/p>\n","protected":false},"author":6771,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/141048"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6771"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=141048"}],"version-history":[{"count":1,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/141048\/revisions"}],"predecessor-version":[{"id":141049,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/141048\/revisions\/141049"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=141048"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=141048"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=141048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}