{"id":140565,"date":"2022-06-01T09:51:59","date_gmt":"2022-06-01T13:51:59","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=140565"},"modified":"2022-06-01T14:16:12","modified_gmt":"2022-06-01T18:16:12","slug":"resolved-intermittent-vpn-error-csrf-message","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2022\/06\/01\/resolved-intermittent-vpn-error-csrf-message\/","title":{"rendered":"Resolved: Intermittent VPN Error &#8211; CSRF Message"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 07:57am on 06\/01\/2022<br \/>\n<strong>Time of Resolution:<\/strong> 08:50am on 06\/01\/2022<br \/>\n<strong>Services Impacted:<\/strong> Network Services<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some clients were encountering the error message &#8220;Potential CSRF Attack Detected&#8221; when attempting to connect to BU&#8217;s VPN via Cisco AnyConnect. Impacted clients encountered the error message after the Duo prompt.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be an issue with time synchronization between BU servers and was not a result of malicious activity.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 07:57am on 06\/01\/2022<\/p>\n<p><strong>Services Impacted:<\/strong> Network Services<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some clients are encountering the error message &#8220;Potential CSRF Attack Detected&#8221; when attempting to connect to BU&#8217;s VPN via Cisco AnyConnect. Impacted clients see the error message after the Duo prompt.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<h4>Additional Information<\/h4>\n<p>Clients may be able to resolve the issue by restarting their computer as it appears to be an intermittent issue.<\/p>\n<p><strong>Next Update:<\/strong> 10:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some clients were encountering the error message &#8220;Potential CSRF Attack Detected&#8221; when attempting to connect to BU&#8217;s VPN via Cisco AnyConnect&#8230;.<\/p>\n","protected":false},"author":6771,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/140565"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6771"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=140565"}],"version-history":[{"count":1,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/140565\/revisions"}],"predecessor-version":[{"id":140566,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/140565\/revisions\/140566"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=140565"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=140565"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=140565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}