{"id":140517,"date":"2022-05-26T11:02:13","date_gmt":"2022-05-26T15:02:13","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=140517"},"modified":"2022-05-26T17:27:34","modified_gmt":"2022-05-26T21:27:34","slug":"resolved-vpn-and-wifi-issues","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2022\/05\/26\/resolved-vpn-and-wifi-issues\/","title":{"rendered":"Resolved: VPN and Wifi issues"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:00am on 05\/26\/2022<br \/>\n<strong>Time of Resolution:<\/strong> 10:35am on 05\/26\/2022<\/p>\n<p><strong>Services Impacted:<\/strong> Websites<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients across both campuses reported problems with wifi and vpn.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a problem with a service account.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Clients across both campuses reported problems with wifi and vpn&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/140517"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=140517"}],"version-history":[{"count":1,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/140517\/revisions"}],"predecessor-version":[{"id":140518,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/140517\/revisions\/140518"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=140517"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=140517"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=140517"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}