{"id":138851,"date":"2022-02-08T11:25:47","date_gmt":"2022-02-08T16:25:47","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=138851"},"modified":"2022-02-08T20:18:58","modified_gmt":"2022-02-09T01:18:58","slug":"resolved-bu-wordpress-sites-were-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2022\/02\/08\/resolved-bu-wordpress-sites-were-unavailable\/","title":{"rendered":"Resolved: BU WordPress sites were unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:40am on 02\/08\/2022<br \/>\n<strong>Time of Resolution:<\/strong> 11:00am on 02\/08\/2022<\/p>\n<p><strong>Services Impacted:<\/strong> Websites<\/p>\n<h4>Description of Impact<\/h4>\n<p>BU WordPress sites were unavailable and showing this error, &#8220;Error establishing a database connection.&#8221;<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&amp;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a test server that interfered with normal network traffic.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The cause of this incident was determined to be a test server that interfered with normal network traffic&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/138851"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=138851"}],"version-history":[{"count":1,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/138851\/revisions"}],"predecessor-version":[{"id":138852,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/138851\/revisions\/138852"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=138851"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=138851"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=138851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}