{"id":138102,"date":"2021-12-17T13:05:46","date_gmt":"2021-12-17T18:05:46","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=138102"},"modified":"2021-12-17T13:32:05","modified_gmt":"2021-12-17T18:32:05","slug":"sn-outage-fri-dec17","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2021\/12\/17\/sn-outage-fri-dec17\/","title":{"rendered":"Planned ServiceNow Outage &#8211; Friday 12\/17"},"content":{"rendered":"<p>On Friday, December 17th, ServiceNow will be upgraded to the &#8220;Rome&#8221; version. As a result of the upgrade, ServiceNow will be unavailable starting at 11 p.m. on Friday. The planned restoration time is 7 a.m. Saturday, December 18th.<\/p>\n<p>The new version of ServiceNow contains a number of new features. Please see the\u00a0<a href=\"https:\/\/bu.service-now.com\/nav_to.do?uri=%2Fkb_view.do%3Fsys_kb_id%3D31e664861bdc89109c38337bcd4bcb8d\">Upgrade Release Notes<\/a>\u00a0knowledge article for more information.<\/p>\n<p>Please join our\u00a0<a href=\"https:\/\/teams.microsoft.com\/l\/channel\/19%3a736fce1a4f8442608df153c64265c287%40thread.skype\/General?groupId=794afe60-befb-4217-ba65-2992082f06f5&amp;tenantId=d57d32cc-c121-488f-b07b-dfe705680c71\">IS&amp;T ServiceNow Community Team site<\/a>\u00a0where ServiceNow Technical Team will publish information about ServiceNow related projects, functionality of interest, best practices, issues and anything else ServiceNow related.<\/p>\n<p>We apologize for any inconvenience and thank you for your patience during the upgrade process.<\/p>\n<p>Thank you,<br \/>\nThe ServiceNow Team<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On Friday, December 17th, ServiceNow will be upgraded to the &#8220;Rome&#8221; version. As a result of the upgrade, ServiceNow will be unavailable starting at 11 p.m. on Friday. The planned restoration time is 7 a.m. Saturday, December 18th. The new version of ServiceNow contains a number of new features. Please see the\u00a0Upgrade Release Notes\u00a0knowledge article&#8230;<\/p>\n","protected":false},"author":6621,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/138102"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6621"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=138102"}],"version-history":[{"count":1,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/138102\/revisions"}],"predecessor-version":[{"id":138103,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/138102\/revisions\/138103"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=138102"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=138102"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=138102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}