{"id":137658,"date":"2021-11-04T09:40:59","date_gmt":"2021-11-04T13:40:59","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=137658"},"modified":"2021-11-04T09:40:59","modified_gmt":"2021-11-04T13:40:59","slug":"resolved-blackboard-is-experiencing-a-service-outage-and-is-inaccessible","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2021\/11\/04\/resolved-blackboard-is-experiencing-a-service-outage-and-is-inaccessible\/","title":{"rendered":"Resolved: Blackboard is experiencing a service outage and is inaccessible."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:47pm on 11\/03\/2021<br \/>\n<strong>Time of Resolution:<\/strong> 01:23am on 11\/04\/2021<br \/>\n<strong>Services Impacted:<\/strong> Learning Management Systems<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard is experiencing a service outage and is inaccessible.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The vendor has resolved the issue<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resolved: Blackboard is experiencing a service outage and is inaccessible&#8230;.<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17002,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/137658"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=137658"}],"version-history":[{"count":2,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/137658\/revisions"}],"predecessor-version":[{"id":137660,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/137658\/revisions\/137660"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=137658"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=137658"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=137658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}