{"id":136695,"date":"2021-08-16T12:29:54","date_gmt":"2021-08-16T16:29:54","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=136695"},"modified":"2021-08-16T12:29:54","modified_gmt":"2021-08-16T16:29:54","slug":"zoom-update","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2021\/08\/16\/zoom-update\/","title":{"rendered":"Update Zoom by August 22 to be ready for your next meeting"},"content":{"rendered":"

We have some time sensitive news about our Zoom platform to share. Please be advised that on August 22nd, IS&T will require the BU community to use Zoom 5.7.4 or higher when joining internal meetings. Over the course of the past year Zoom has made some significant changes<\/a> to both improve and enhance their quality of service. As a result Zoom began requiring more frequent software updates and cutting off support for older versions of the application. This required update will ensure that our community can consistently leverage Zoom\u2019s newest features and security patches in their meetings, webinars, and classes.<\/p>\n

To avoid interruptions, we encourage you to update your Zoom apps as soon as possible. To learn more, please see some frequently asked questions below or refer to\u00a0TechWeb<\/a>.<\/p>\n

How can I see whether or not I need to update?<\/strong><\/h3>\n

Faculty and staff: Have a BU managed computer? Zoom may already be up to date! You can verify by following the steps below.<\/p>\n

For mobile devices, please check Apple\u2019s App Store or Google Play Store for available updates.<\/p>\n

To update the Zoom on your computer:<\/p>\n

    \n
  1. Open the Zoom app and sign in<\/li>\n
  2. Click the profile menu at the upper right of the window<\/li>\n
  3. Click\u00a0\u201cCheck for Updates\u201d<\/em><\/li>\n<\/ol>\n

    For further assistance updating Zoom, please refer to our\u00a0TechWeb article<\/a>\u00a0or contact the\u00a0IT Help Center<\/a>\u00a0or your local IT support group.<\/p>\n

    What happens if I do not update by August 22nd?<\/strong><\/h3>\n

    The next time you attempt to join a meeting, you will be prompted to upgrade Zoom. In some cases, you will be offered the option to join the meeting from a web browser and upgrade later.<\/p>\n

    Will this affect outside guests attending my BU Zoom meetings?<\/strong><\/h3>\n

    No, this requirement will only affect members of the BU community joining BU meetings. We will not require non-BU participants to upgrade at this time.<\/p>\n

    What changes has Zoom made?<\/strong><\/h3>\n

    Zoom has made a number of updates in recent months to improve and enhance performance and users experience. These include:<\/p>\n