{"id":136436,"date":"2021-07-28T15:42:39","date_gmt":"2021-07-28T19:42:39","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=136436"},"modified":"2021-08-02T19:05:11","modified_gmt":"2021-08-02T23:05:11","slug":"incident-mainframe-issues-are-affecting-access-to-services-like-the-links","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2021\/07\/28\/incident-mainframe-issues-are-affecting-access-to-services-like-the-links\/","title":{"rendered":"Resolved: Mainframe issues are affecting access to services like The Links"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 03:19pm on 07\/28\/2021<br \/>\n<strong>Time of Resolution:<\/strong> 04:24pm on 07\/28\/2021<br \/>\n<strong>Services Impacted:<\/strong> Academic Reporting &#038; Analytics: Mainframe<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The issues with the mainframe resurfaced affecting services like The Link as well as direct mainframe access. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 03:19pm on 07\/28\/2021<\/p>\n<p><strong>Services Impacted:<\/strong> Academic Reporting &#038; Analytics: Mainframe<\/p>\n<h4>Description of Impact<\/h4>\n<p>The issues with the mainframe have resurfaced affecting services like The Link as well as direct mainframe access.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 04:30pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The issues with the mainframe resurfaced affecting services like The Link as well as direct mainframe access. Full service has been restored&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/136436"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=136436"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/136436\/revisions"}],"predecessor-version":[{"id":136440,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/136436\/revisions\/136440"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=136436"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=136436"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=136436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}