{"id":134664,"date":"2021-04-27T07:38:16","date_gmt":"2021-04-27T11:38:16","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=134664"},"modified":"2021-04-27T13:32:07","modified_gmt":"2021-04-27T17:32:07","slug":"microsoft-teams-is-having-intermittent-problems","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2021\/04\/27\/microsoft-teams-is-having-intermittent-problems\/","title":{"rendered":"Resolved: Microsoft Teams was having intermittent problems."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 06:24am on 04\/27\/2021<br \/>\n<strong>Time of Resolution:<\/strong> 08:05am on 04\/27\/2021<br \/>\n<strong>Services Impacted:<\/strong> Conferencing<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Microsoft Teams was unavailable for some clients.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>Microsoft has resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p> <strong>Incident Discovery Time:<\/strong> 06:24am on 04\/27\/2021<\/p>\n<p><strong>Services Impacted:<\/strong> Conferencing<\/p>\n<h4>Description of Impact<\/h4>\n<p>From Microsoft: &#8220;Users may be unable to access Microsoft Teams. Users able to access Microsoft Teams may experience degraded performance with multiple features.&#8221;<\/p>\n<h4>Current Status<\/h4>\n<p>Microsoft has announced they are working on this global issue.<\/p>\n<h4>Possible Workarounds<\/h4>\n<p>Some clients have reported success when accessing Teams by phone. Also, using Teams via a browser appears to work. Go to <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-teams\/log-in\">https:\/\/www.microsoft.com\/en-us\/microsoft-teams\/log-in<\/a> to sign in and choose the browser option, if asked.<\/p>\n<p><strong>Next Update:<\/strong> Upon resolution.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft has resolved the incident&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/134664"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=134664"}],"version-history":[{"count":8,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/134664\/revisions"}],"predecessor-version":[{"id":134667,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/134664\/revisions\/134667"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=134664"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=134664"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=134664"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}