{"id":133806,"date":"2021-03-15T16:21:25","date_gmt":"2021-03-15T20:21:25","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=133806"},"modified":"2021-03-16T09:25:56","modified_gmt":"2021-03-16T13:25:56","slug":"microsoft-is-reporting-client-access-issues-for-microsoft-teams-and-possibly-exchange-online","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2021\/03\/15\/microsoft-is-reporting-client-access-issues-for-microsoft-teams-and-possibly-exchange-online\/","title":{"rendered":"Resolved: Microsoft is reporting client access issues for Microsoft Teams and possibly Exchange Online, Sharepoint and other services."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 04:10pm on 03\/15\/2021<br \/>\n<strong>Time of Resolution:<\/strong> 06:15pm on 03\/15\/2021<br \/>\n<strong>Services Impacted:<\/strong> Collaboration &#038; Social Media<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Microsoft was reporting client access issues for Microsoft Teams and possibly Exchange Online.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The vendor has resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>This was a worldwide incident for Microsoft.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 04:10pm on 03\/15\/2021<\/p>\n<p><strong>Services Impacted:<\/strong> Collaboration &#038; Social Media<\/p>\n<h4>Description of Impact<\/h4>\n<p>Microsoft is reporting client access issues for Microsoft Teams and possibly Exchange Online, Sharepoint and other services.<\/p>\n<h4>Current Status<\/h4>\n<p>From Microsoft: The process to roll back the change is taking longer than expected. We&#8217;ll provide an ETA as soon as one becomes available. Additional information can be found at http:\/\/status.office.com or under MO244568 if available.<\/p>\n<p><strong>Next Update:<\/strong> 06:30pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 04:10pm on 03\/15\/2021<\/p>\n<p><strong>Services Impacted:<\/strong> Collaboration &#038; Social Media<\/p>\n<h4>Description of Impact<\/h4>\n<p>Microsoft is reporting client access issues for Microsoft Teams and possibly Exchange Online.<\/p>\n<h4>Current Status<\/h4>\n<p>Microsoft has not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 05:00pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft is reporting client access issues for Microsoft Teams and possibly Exchange Online, Sharepoint and other services&#8230;.<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133806"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=133806"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133806\/revisions"}],"predecessor-version":[{"id":133815,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133806\/revisions\/133815"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=133806"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=133806"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=133806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}