{"id":133552,"date":"2021-03-01T17:10:41","date_gmt":"2021-03-01T22:10:41","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=133552"},"modified":"2021-03-02T10:12:43","modified_gmt":"2021-03-02T15:12:43","slug":"zoom-is-currently-experiencing-recording-processing-delays","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2021\/03\/01\/zoom-is-currently-experiencing-recording-processing-delays\/","title":{"rendered":"Resolved: Zoom Is Currently Experiencing Recording Processing Delays"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 02:30am on 03\/01\/2021<br \/>\n<strong>Time of Resolution:<\/strong> 08:30am on 03\/02\/2021<br \/>\n<strong>Services Impacted:<\/strong> Conferencing<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Zoom was experiencing delays with recordings. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The vendor (Zoom) has resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 02:30pm on 03\/01\/2021<\/p>\n<p><strong>Services Impacted:<\/strong> Conferencing<\/p>\n<h4>Description of Impact<\/h4>\n<p>Zoom is currently experiencing delays with recordings.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have communicated with the vendor on this issue and are monitoring the progress.<\/p>\n<h4>Additional Information<\/h4>\n<p>Zoom is currently advising a 24 hour delay with recordings.<\/p>\n<p><strong>Next Update:<\/strong> This post will be updated when the issue has been resolved.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zoom was experiencing delays with recordings. Full service has been restored&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133552"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=133552"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133552\/revisions"}],"predecessor-version":[{"id":133557,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133552\/revisions\/133557"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=133552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=133552"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=133552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}